Support

Something broken, something confusing, or something you wish it did — write to support@unifix.io. A person reads every message. There's no queue to sit in, no bot to get past, and no ticket number to quote back to us.

What to tell us

Whatever you'd say out loud is enough to start. If you have them handy, three things get us to an answer faster: the email address you sign in with, what you were doing when it went wrong, and what you expected instead. A screenshot never hurts.

Billing

Questions about your plan, an invoice, or moving between bands go to the same address. What each band costs is on the pricing section.

Closing your account

Email us and we'll close your account and delete its data. There's no retention specialist waiting to talk you out of it and no exit interview — easy to leave is part of the deal. If you want your data first, ask and we'll get it to you before anything is removed.

Security

Vulnerability reports and vendor security reviews go to security@unifix.io instead. Security covers how we handle them.